Driving better services and better journeys

Grant Klein Advisory brings 30 years of hands-on experience across the UK, Europe and North America to help transport organisations deliver better services, smarter investments and happier customers.

Designing services that work in the real world

We specialise in crafting new customer offers that blend business savvy with technical know-how – especially in complex, multi-stakeholder environments.

We don’t just design services; we help you to embed them into the fabric of cities and regions. That means integrating with other modes of travel, promoting active mobility, and helping clients build smart, sustainable systems that work for real people in real places.

We thrive on ambiguity. If your challenge is fuzzy, we bring structure. If your options are unclear, we help you choose wisely.

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From AI and governance innovation to bold new service designs, we’re here to help you shake things up.

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Helping teams navigate complexity

We’re especially strong at the public-private interface, offering strategic advice that’s fast, focused and free from hidden agendas. We don’t hang around to upsell – we help your team shine and move on.

Our work often crosses into adjacent sectors – environment, education, national security and international aid – because transport is part of a bigger societal puzzle.

Whether you’re a startup or a government department, we help you make sense of the mess and move forward with clarity.

Where strategy meets partnership

We’ve worked with FTSE250 execs, international corporations and senior government leaders. Our sweet spot? Helping these worlds collaborate better so both achieve their goals.

Decisions that drive progress

Transport is changing fast with tight budgets, climate goals to meet and rising customer expectations. We help you make smart, evidence-based decisions that balance risk and reward.

Make your next decision a smart one.

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Meet Grant Klein

Dr Grant Klein founded Grant Klein Advisory Services in 2025 to focus on projects that make transport work for everyone. A technologist by training, he helped specify the Traffic Message Channel for digital traffic updates, work that underpinned his doctorate and forms the basis for how satnavs receive real time information. He has been a journalist and editor covering European transport innovation, co-authoring market research on tolling and traffic detectors. At Detica he set technology strategy for National Express and advised the Department for Transport on road pricing. At PwC he helped build and then led the UK transport practice and launched the firm’s global transport network, advising across Europe, North America and Australasia. Grant embeds with client teams, draws on a trusted expert network and champions inclusion, empathy and evidence to solve complex problems.

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Smarter transport starts with collaboration.

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